Help Desk

Whatever computer issues you have our convenient help desk could be the answer.

As long as you have an Internet connection we can often help you solve your computer problems.

How does it work?

  • We charge $1.00 per minute with a 15 minute minimum
  • Before the session starts you provide a brief history and a description/s of the problem/s
  • You provide a valid credit card or debit card and we charge $15.00 to start the session
  • Once we understand what the problem is and we agree on the goal the clock starts
  • If necessary you will be asked to down load a small software program that will allow us access to your computer so that we can see what you see, adding speed and efficiency to the help desk service.
  • At the end of the session we stop the clock and charge for any time that is in excess of the first 15 minutes.
  • We will email you a bill, marked paid in full, with a brief history and description of the problem and the resolution.

Contact HARD DRIVE 530 727 8816

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